Refund policy
30-Day Return Window
Returns must be requested within 30 days of the delivery date. Requests
made after this window will not be accepted. All returns are subject
to our approval.
Damaged, Defective, or Wrong Item
Contact us at support@fleeko.shop within 30 days with your order
number and a photo of the item. Approved claims will receive a full
refund or free replacement, at our discretion.
Change of Mind Returns
Item must be unused, unwashed, and in its original packaging. Customer
is responsible for return shipping costs, and we recommend using a
trackable shipping method — Fleeko is not responsible for items lost
in transit back to us. A restocking fee of up to 15% may apply.
Refunds
Approved refunds are issued to the original payment method only, minus
original shipping costs, within 5-7 business days of us receiving and
inspecting the returned item. We do not offer cash refunds.
Product Use
Our clothing is designed for everyday wear. Please follow the care instructions on the garment label. Fleeko is not liable for damage resulting from improper care or use.
Limitation of Liability
Fleeko's total liability for any claim related to your order is
limited to the amount you paid for the item. We are not liable for
indirect, incidental, or consequential damages.
How to Start a Return
Email support@fleeko.shop with your order number and reason for return.